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Terms & Conditions

Welcome to Kaav! These terms and conditions govern your use of our website and services. By accessing or using our website, you agree to these terms and conditions. Please do not continue to use Kaav's website if you do not agree to all of the terms and conditions stated on this page.

1. General Terms

1.1. By using our website and purchasing our products, you agree to be bound by these terms and conditions.
1.2. Kaav reserves the right to modify or update these terms at any time without prior notice. Your continued use of the website following any such changes constitutes acceptance of the updated terms.

2. Products and Pricing

2.1. Kaav offers a range of gaming accessories, keyboards, and clothing. All product descriptions, images, and prices are provided as accurately as possible but may vary slightly.
2.2. Prices are subject to change at any time without prior notice. Prices displayed are in Indian Rupees (INR) and inclusive of Goods and Services Tax (GST), unless otherwise specified.
2.3. Product availability is subject to change without notice. We reserve the right to limit the quantities of any products or discontinue any product at any time.

3. Orders and Payment

3.1. By placing an order, you agree to purchase a product in accordance with these terms and conditions. All orders are subject to acceptance and availability.
3.2. Payment must be made at the time of order placement through the available payment methods on the website (e.g., credit card, debit card, UPI, net banking).
3.3. Kaav reserves the right to cancel or refuse any order for reasons including but not limited to product availability, pricing errors, or issues related to payment processing.

4. Shipping and Delivery

4.1. Kaav ships worldwide. Shipping costs will be calculated and displayed at checkout based on your location.
4.2. Delivery timelines may vary depending on your location. Kaav is not responsible for delays caused by customs clearance or other unforeseen circumstances beyond our control.
4.3. Once the order is dispatched, you will receive tracking details via email. Please ensure the accuracy of your shipping address; Kaav is not responsible for undelivered items due to incorrect or incomplete addresses.

5. Customs, Duties, and Taxes

5.1. For international orders, the recipient is responsible for any applicable customs duties, import taxes, and fees levied by the destination country.
5.2. Kaav is not responsible for delays caused by customs clearance processes.

6. Returns and Refunds

6.1. If you are not satisfied with your purchase, you may request a return within 24 hours of delivery, provided the product is unused and in its original packaging.
6.2. To initiate a return, please contact us at contact.kaav@gmail.com within 24 hours of receiving your product. Once your return is approved, we will provide instructions for shipping the item back.
6.3. Refunds will be processed after we receive and inspect the returned item. Please note that shipping charges are non-refundable, and customers are responsible for return shipping costs.

7. Warranty

7.1. Kaav offers a limited warranty on selected products. Please refer to individual product pages for specific warranty terms.
7.2. The warranty does not cover damage caused by misuse, accidents, or unauthorized modifications.

8. Intellectual Property

8.1. All content on this website, including text, images, logos, and product designs, are the intellectual property of Kaav or our licensors. Any unauthorized reproduction or distribution is strictly prohibited.

9. Limitation of Liability

9.1. Kaav shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or website, to the fullest extent permitted by Indian law.
9.2. While we strive to ensure the accuracy of all information on our website, Kaav cannot guarantee that all content will be error-free, and we are not liable for any errors or omissions.

10. Governing Law and Dispute Resolution

10.1. These terms and conditions are governed by and construed in accordance with the laws of India.
10.2. In the event of any dispute arising out of or related to these terms, the parties shall first attempt to resolve the dispute amicably through negotiation. If resolution is not possible, the matter will be referred to arbitration in accordance with the Arbitration and Conciliation Act, 1996. The arbitration proceedings will take place in [Your City], India, and the language of arbitration will be English.

11. Privacy Policy

11.1. Your use of the Kaav website is also subject to our Privacy Policy, which explains how we collect, use, and protect your personal information in compliance with applicable Indian data protection laws.

12. Contact Us

If you have any questions or concerns about these terms and conditions, please contact us at:
Email: contact.kaav@gmail.com

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