RETURN AND REFUND POLICY

At Kaav, we strive to ensure your satisfaction with every purchase. If you are not entirely happy with your order, we offer returns and exchanges under the following conditions:

1. Return and Exchange Eligibility:

   • We accept returns and exchanges only if you notify us within 24 hours of delivery.

   • The product must be returned in its original condition, meaning undamaged and unused.

2. Refund Policy:

   • Refunds will be processed once we receive and inspect the returned item. If the product is found to be in its original, undamaged, and unused condition, your refund will be initiated.

   • Refunds are processed within 15 days of receiving the returned product.

3. Non-Refundable Items:

   • Products that are damaged or show signs of use will not be eligible for a refund or exchange.

For further assistance or to start a return, please contact us at contact.kaav@gmail.com.